Trust

Authenticity & Warranty

Last updated: May 2026

Our authentication standard

Every timepiece and jewellery piece is inspected by our in-house watchmakers and gemmologists against manufacturer references, serial archives, and movement characteristics. Diamonds and coloured stones are independently verified against GIA, IGI, or HRD certification where available.

Certificate of Authenticity

Each piece is delivered with a Meridian Watches Certificate of Authenticity stating the reference, serial number, condition grade, and authentication date, signed by the responsible specialist.

24-month mechanical warranty

Watches sold by Meridian Watches carry a 24-month warranty covering manufacturing defects of the movement under normal use. The warranty does not cover water damage, accidental impact, unauthorised servicing, batteries, straps, crystals, or normal wear of finishes.

Lifetime authenticity guarantee

If any item we have sold is later determined by an authorised manufacturer service centre to not be authentic, we will refund the original purchase price in full, for the original buyer, with no time limit.

Jewellery quality

Precious metals are hallmarked or independently assayed. Carat weights, colour, and clarity grades stated on diamonds are accurate to within standard industry tolerances.

Servicing

We recommend a full service every 4–6 years. Contact concierge@meridianwatches.example to arrange insured collection and a written estimate before any work is performed.